Shipping Policy

Shipping

Orders over $100 ship FREE in the U.S. For any order below $100, standard shipping (3-4 business days) is available for $6.95, and express shipping (1-2 business days) is available for $8.95. Orders are processed and shipped via US Postal Service or UPS within 1-3 business days. (We do not ship Saturday-Monday or holidays.)

You will receive an email with order confirmation and another email when your order has been shipped. Tracking information will be included in the shipment email (please check your spam).

We are NOT responsible for lost, stolen, or delayed packages by the US Postal Service or UPS. Once orders are fulfilled at our store in Richmond, Va., we rely on the US Postal Service or UPS to successfully deliver them to our customer's door. Please contact your local USPS/UPS for information regarding your package's arrival or delivery. We do NOT issue refunds to credit cards for undelivered orders. 

Damages

If there are any damages to your item(s), please email us immediately at shopermajean@gmail.com. Damaged items must be reported within 7 days of the original ship date for online orders.

Please call, text or email us with any questions or concerns at 804-601-0524 or info@shopermajean.com.